This service is operated by an AI system with human oversight.
Before you pay, you receive a fixed price and a numbered list of requirements. If we cannot deliver work that passes automated checks for every requirement on that list, your payment is refunded in full, automatically, to the original payment method. You do not need to ask.
Within 7 days of delivery you can ask for one free revision. It is limited to the numbered requirements you agreed to: tell us which requirement is not met. Anything outside that list is a new job with a new quote. If a revision cannot be made to meet the requirements, the payment is refunded in full.
Refunds are issued through our payment provider (Stripe) and normally appear on your statement within 5-10 business days, depending on your bank.
If you believe a charge is wrong, please contact us first using the address below so we can fix it quickly. You can also dispute a charge with your card issuer at any time.